What we’re doing to increase safety at the Theatre:
Custodial staff frequently disinfect high-contact surfaces before and during events.
Trained staff are present to address contamination risk and/or to isolate and assist patrons requiring emergency medical attention.
Ticketing, donations, memberships and renewals may be transacted on our mobile-friendly website. Questions? Email firstname.lastname@example.org.
Upon entry, your ticket will be scanned. Your e-tickets can be scanned from your phone, which is our recommendation. Staff will not be handling physical tickets, credit cards or forms of identification.
Our box office and bars employ Plexiglas guards and employees adhere to current mask and distancing recommendations.
The following protocols are currently in place for Florida Theatre performances (protocols will be continually updated for the safety of our audience):
• Face masks are required at all times. Please bring your own, but if you forget, face masks will available at the door.
• Temperatures will be scanned at the door. Anyone with a temperature of 100.4 F or higher will not be admitted. (Refunds will be available for those not admitted.)
• The Theatre will be sanitized before your arrival and during the performance.
• Hand sanitizer stations are readily available. If you are in need of an attendant with cleaning supplies, please ask a staff member.
• Please cooperate with all social distancing measures in place on the day of event.
• If you suspect you are ill or reside with someone who is ill with flu-like symptoms, please do not attend. You can exchange your tickets for a future show, or receive a full refund.
• Your e-tickets can be scanned from your phone. If you have printed tickets, please hold them for scanning. Staff will not be handling physical tickets.
We will continue to adhere and adjust our operating protocols as public health guidelines evolve. Ticket purchasers will be notified by email of specific safety requirements prior to the individual event. If any precautions necessitate a change in seating, ticket holders will be contacted in advance with available options.
Refund Requests: All refund requests must be requested prior to showtime. We are unable to accept refund requests once the show has started.
**PLEASE BE AWARE THAT THE PIT SEATING IS NOT AVAILABLE FOR THIS PERFORMANCE**
Members of the Florida Theatre starting at the Ensemble Level, on sale now.
Eclub members use the code word to purchase tickets at 9am on Thursday, December 17th.
General public tickets on sale at 10am on Friday, December 18th.