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Information

Florida Theatre
128 East Forsyth Street
Jacksonville, FL 32202
Box Office - 904.355.2787


The Box Office is open Monday to Friday from 9am - 5pm. We also open 4 hours prior to the start of evening shows and 2 hours prior to the start of matinee shows.

You may reply directly back to your ticket confirmation email if you have questions or concerns pertaining your order.

For questions regarding tickets, please email boxoffice@floridatheatre.com.

FAQ - click here

Sesame Street Live: Say Hello

Sesame Street Live: Say Hello
Elmo, Abby Cadabby, Cookie Monster, and their friends from Sesame Street are coming to your neighborhood to say hello! At Sesame Street Live! Say Hello, sing, dance, and play alongside your favorite furry friends, all while you follow Elmo’s puppy, Tango, in a fun game of hide & seek. So put on your dancing shoes and make your way to where the air is sweet for this all-new celebration on Sesame Street!



Photo Experience Add-on:

Meet the Characters of Sesame Street Live, Say Hello!

In this exclusive post show experience, you and your family will have the opportunity to make a lasting memory of your visit by taking a photo alongside characters from Sesame Street Live, Say Hello!

Here’s how it works: Photo Experience ticket purchasers should go to the Will Call window at the Box Office on the show day to pick up their photo experience passes and after-show instructions. Each adult and child in a group must have a Photo Experience ticket to attend and participate in the Photo Experience. The Photo Experience will start shortly after the end of show.

Please make sure to bring your camera, as you will want to capture every moment!

For the safety of all guests and performers, no touching or hugging will be permitted.

**Admission to the performance is not included in the Photo Experience ticket. This is a separate upgrade that must be purchased in advance.

**Children aged 12 and under must be accompanied by a Parent/Guardian. Each Child, Parent or Guardian must have a show ticket as well as a Photo Experience ticket to attend.